How to File a Complaint at Punjab's Protection of Ownership of Immovable Property Portal

In Punjab, property disputes and illegal ownership have long been problems. The Punjab government created the Protection of Ownership of Immovable Properties (POIP) Portal. This is under the Punjab Protection of Ownership of Immovable Property Ordinance 2025 to safeguard genuine property owners and prevent land grabs.     

Citizens can use this online system to track developments, register digital complaints, and obtain prompt legal protection for their property.     

This article explains the POIP portal, who can use it, and the steps involved in filing a complaint.     

What Is the POIP Portal?     

The Protection of Ownership of Immovable Property Portal is an official online platform launched by the Punjab government to help property owners report:     

• Illegal occupation     
• Forceful possession     
• Fraud or forged property documents     
• Threats related to property ownership     

The portal ensures fast action, transparency, and legal protection without lengthy court procedures.     

👉 Official Portal:     
https://poip.punjab-zameen.gov.pk     

Who Can File a Complaint?     

You can file a complaint on the POIP portal if you are:     

• A legal owner of residential, commercial, or  agricultural property     
• Facing illegal possession or land grabbing     
• A victim of fraud, coercion, or fake ownership claims     
• An overseas Pakistani owning property in Punjab     

Documents Required for Filing a Complaint     

Before starting, keep the following documents ready:     

• CNIC (front and back)     
• Property ownership documents (Registry, Fard, Allotment Letter, etc.)     
• Sale deed or transfer papers (if applicable)     
• Any evidence of illegal possession (photos, notices, FIR, etc.)     

Uploading clear and correct documents helps speed up the process.     

Step-by-Step Guide: How to File a Complaint on the POIP Portal     

Step 1: Visit the Official Website     

Go to:     
👉       https://poip.punjab-zameen.gov.pk     

Click on Login / Register.     

Step 2: Create an Account     

• Enter your CNIC number     
• Provide your mobile number and email address     
• Verify your account using the OTP sent to your phone     

Once verified, log in to your account.     

Step 3: Start a New Complaint     

After logging in:     

• Click on “Register Complaint”     
• Select the district where the property is located     

Step 4: Enter Property Details     

Fill in accurate details such as:     

• Property type (house, plot, commercial, agricultural land)     
• Property location and address     
• Ownership status     
• Description of the issue (illegal occupation, fraud, etc.)     

Write clearly and avoid unnecessary details.     

Step 5: Upload Supporting Documents     

Attach all relevant documents, including:     

• Proof of ownership     
• Identity documents     
• Any evidence related to the complaint     

Make sure files are clear and readable.     

Step 6: Submit the Complaint     

• Review all details carefully     
• Submit the complaint     
• You will receive a tracking number for future reference     

What Happens After Submission?     

• Your complaint is forwarded to the Deputy Commissioner (DC) of the concerned district     
• A Dispute Resolution Committee (DRC) reviews the case     
• The committee has legal powers similar to a civil court     
• The aim is to resolve the issue within 90 days     
• If the claim is valid, the property is restored to the rightful owner     

You can track the status online using your complaint number.     

Important Points to Remember     

• False or fake complaints can lead to legal action     
• Always provide correct and complete information     
• The portal supports both Urdu and English     
• Overseas Pakistanis can also use this facility     

Why This Portal Is Important for Property Owners     

• ✔ Online and transparent process     
• ✔ Quick resolution of property disputes     
• ✔ Strong action against land mafias     
• ✔ Reduced dependency on lengthy court cases     

This initiative is a major step toward secure  property ownership in Punjab .     

Final Words     

The Punjab Protection of Ownership of Immovable Property Portal provides a powerful and simple way for citizens to protect their legal property rights. If you are facing illegal possession or fraud, filing a complaint through this portal is now easy, fast, and effective.     

If you need help understanding property documents or legal steps, always consult a trusted real estate professional or legal advisor.